Frequently asked questions
Which countries do you ship to, and when will my order be delivered?
We ship to the Netherlands, Germany, Belgium, and France. Delivery times depend on your location. For example, orders within the Benelux are typically delivered within 1–3 business days. Shipping costs vary depending on the destination.
What is your return policy?
You can return your order within 14 days of receiving it, provided the items are unworn and in their original condition. The costs associated with returning an order are €4,95. Visit our Return policy for more information.
What materials do you use for your jewelry?
Our basics and most of the charms are made with premium stainless steel, and our clips are made with brass, ensuring long lasting durability for everyday wear.
Are the jewellery water resistant?
Our basics collection is made from premium stainless steel and is completely waterproof. Most of our charms are waterproof too, making them perfect for everyday wear.